Setting up two-factor authentication (2FA)

Two-factor authentication adds a second layer of security to your account. We strongly recommend enabling it — it takes less than 2 minutes.

  1. Go to Settings > Security
    Click your avatar in the bottom left sidebar, then select Security settings.
  2. Click Enable two-factor authentication
    You will be shown three options for your second factor.
  3. Choose your 2FA method
    Authenticator app is the most secure and recommended option. SMS text message is convenient. Email code is available as a backup.
  4. Follow the setup steps for your chosen method
    For an authenticator app: download Google Authenticator or Authy, scan the QR code shown, and enter the 6-digit code to confirm. For SMS: enter your mobile number and verify with the code sent.
  5. Save your backup codes
    We will show you 10 one-time backup codes. Save these somewhere safe — they are how you get back in if you lose access to your 2FA method.
  6. 2FA is now active
    Next time you sign in you will be asked for your code after entering your password.

Tips

  • Store your backup codes in a password manager or print them and keep them somewhere safe.
  • Canopy admins can enforce 2FA for all team members from Admin > Security settings.

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